Exchange Policy Page

JK Bean Bag Exchange Policy

At JK Bean Bag, customer satisfaction is our priority. If you’re not fully happy with your purchase, we offer a simple and transparent exchange process.
Our Exchange Policy.

- 7-Day Exchange Window: You may request an exchange for unused items in original condition within 7 days of delivery.
- Exchange Options: You can choose to exchange the item for a different product of equal or lesser value.
- Free Exchange Shipping: We cover shipping costs if the item is defective or incorrect.
- Non-Exchangeable Items: We cannot accept items that are used, damaged, or modified.

How to Initiate an Exchange

   1. Contact Us: Email us at support@jkbeanbagsandmore.com.ng with your order number and reason for the exchange.
   2. Pack Securely: Ensure the item is repackaged in its original packaging with all tags and accessories.
   3. Ship It Back: We’ll send you a prepaid shipping label (if eligible) or provide instructions for drop-off.
   4. Exchange Process: Once we receive and inspect your item, your exchange will be processed within 5 business days.

Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately at support@jkbeanbagsandmore.com.ng with photos of the issue. We will arrange a free exchange or replacement promptly.
Need More Help?

    Email us at: admin@jkbeanbagsandmore.com.ng
   

Note: This exchange policy only applies to purchases made directly from JK Bean Bag (not through third-party sellers).
Why Customers Trust JK Bean Bag

-  Quality Guaranteed
-  Fast Nationwide Delivery
-  Friendly Customer Support